By outsourcing IT services, you free up your staff for revenue-generating opportunities and the goals of the business. And, you can tap on-demand talent, depth of experience, ample resources and huge economies of scale at a lower cost compared to doing managed IT in-house.

As a member of apple consultant network, we provide professional services and technology to organizations that require it. Whatever the size of your company, you can get consulting and theological solutions whit the support of apple.

Certified Professionals

We Are Apple Certified professionals

Experience in the Sector

We have the knowledge and expertise to respond to a huge variety of business needs.

Multiplatform Support

We analyze each case in particular and we provide the support you need.

We are where you are

Enjoy the advantage of apple services in your hometown

Our cerificates

 

Managed services

 

Is the practice of outsourcing on a proactive basis management responsibilities and functions and a method intended to improve operations and cut expenses. It is an alternative to the break/fix model that bills the client only for the work done.

Under this subscription model, our client is the entity that owns or has direct oversight of the organization or system being managed whereas Smart Store is the service provider delivering the managed services. Smart Store and the client are bound by a contractual, service-level agreement that states the performance and quality metrics of their relationship.

Server and PC management

 

Smart Store offers comprehensive server and desktop management to proactively update, back up and manage all of your computers and servers remotely. Our IT support staff will be ready to assist your needs at any time, and at a fast turnaround time, so that your operations run as smooth as possible.

We’re here to help.

Apple Authorized Service Provider For most products, you can also arrange shipment to us when you’re ready.

Answer a few questions to get started.

 

Virtual IT Department

 

Let us be your IT staff, only outside your office. We can plan the IT budget, analyze and rework business processes and facilitate technology changes for your company. When remote support isn’t enough, our engineers are available for onsite visits to assess problems and make repairs.

Server Backup Solutions

 

Server crashes can affect any business. Our server backup solution uses an easy-to-deploy dedicated local appliance that incorporates local backup, cloud backup, and offers a local and cloud server business continuity option.

How do I schedule an appointment with a Smart Store?

 

You can do it right now.  Give us a call.  Or send us an E-mail

Security and Disaster Planning

 

The best time for a disaster recovery plan is before a small business actually requires one. With our services, businesses benefit from disaster strategy development that allows for quick response and business productivity protection in the event of an outage or natural disaster.

Security is quickly becoming a top priority for all businesses as breaches occur more frequently and carry more serious repercussions. Small businesses are not immune to attacks simply because their data sets are smaller. We provide consistent security planning and disaster planning plus monitoring, to keep data flowing safely.

Virtualization

 

Virtualization is the single most effective way to reduce IT expenses while boosting efficiency and agility for all size businesses. We can help you by converting your existing hardware infrastructure, into a more simple and manageable setup reducing the cost of equipment and energy consumption.

ONSITE Services

 

The best time for a disaster recovery plan is before a small business actually requires one. With our services, businesses benefit from disaster strategy development that allows for quick response and business productivity protection in the event of an outage or natural disaster.

Security is quickly becoming a top priority for all businesses as breaches occur more frequently and carry more serious repercussions. Small businesses are not immune to attacks simply because their data sets are smaller. We provide consistent security planning and disaster planning plus monitoring, to keep data flowing safely.

–  FAQ  –

How do I schedule an appointment with a Smart Store?

You can do it right now.  Give us a call.  Or send us an E-mail, fill in the required information and let us know a time that works for you.   Please make sure to leave a detailed message so that our Wizard’s are prepared to answer any of your technical or repair questions.

How does it work?

Once your appointment is confirmed, your Smart Store will arrive at your door at your scheduled time.  Please make sure to give our wizard’s a 1hr window incase of any unforeseen road issues or delays.  You will then fill out our repair form and our wizard will begin his technical support.  All our Smart Store’s are highly trained professionals that are directly supervised by one of our Apple certified and Xsan certified technicians.

What do I do before my appointment?

If possible we always recommend our customers to back up their data before their appointment. Make notes of the issues you’re experiencing and write down all your questions.

What are the fees?

Our onsite Corporate business hours are from 10am to 5pm, our onsite fee is $125hr.  Flat fee services are based on client’s particular issues and or apple product.

What forms of payment are accepted and when do I pay?

At Smart Store Service we accept all major credit cards and or corporate checks.  Personal checks are welcomed along with 2 major forms of ID.  Payments for onsite services are due as soon as job is completed.  For service center repairs, we take payments after a complete diagnostic is performed and or before we service your apple product.

–  Featured services details –

Software – Program – Application Installation

The software used in a computer plays a key part both in the functionality of the computer and in potential upgrading options.

Software installation is typically simple for an average user, but there are little secrets we should know when installing software on a computer. Any mistakes in software installation or configuration may lead to malfunctions, including lags, reduced performance, obstacles or even operating system failures.

Furthermore, mainly new PCs, either desktop or laptops, feature incomplete or trial software, which will soon need replacement.

SMART STORE B.V. can supply and/or install:

  • All kinds of operating systems (Microsoft Windows XP Professional, 7, 8, 10 / Microsoft Windows Server 2003, 2008, 2012, MacOS, Linux etc.)
  • Office software (Microsoft Office 2003 / 2007 / 2010 / 2013, Open Office etc.)
  • Antivirus and Internet Security software (Eset Nod32, Avast, Panda etc.)
  • Zip & Unzip programs
  • Multimedia software (Media players, media converters, codecs, DVD Players)
  • Software upgrades
  • Utilities for viewing web content (Acrobat reader, Adobe Flash Player, Java etc.)
  • Photo editing software (Photoshop, Corel, Dreamweaver, etc.)
  • Design applications for engineers (TEKTON, CALC, ADAPT, Architektonika, AUTOCAD, 3D STUDIO MAX etc.)
  • Specialized commercial and financial management applications
  • Server software
  • Microsoft Exchange Server
  • Microsoft SQL Server
  • Microsoft ISA Server
  • Fax servers
  • Backup applications that will help you manually or automatically back up all your precious personal or corporate data

 

PC Repairs – Upgrades – Checks

Operating System Installation (Windows – Linux – Mac Os) 
We can install your preferred operating system (Windows XP, Vista, 7, 8, 10, Linux, Mac Os) on your PC, together with any required hardware drivers and all necessary updates and programs to ensure that your PC runs properly. Finally, we will perform a detailed technical inspection to ensure smooth operation.

Virus – Malware Removal
By using sophisticated software, our technicians will scan your computer and remove any suspicious file or unwanted software (virus, trojan, spyware) that may harm your computer.

Peripheral or Software Installation
We can connect peripherals (drivers) (e.g. printers, scanners, etc.) to your computer and install any software you want, provided you have a valid user license or a free software license.

PC Upgrades
If you need to freshen up your computer, we’re here to help. Our technician will check how old your PC tower parts are, and will suggest which parts, if any, need to be upgraded or replaced. Most common hardware upgrades include the hard drive, RAM cards, graphics card, and motherboard.

File Backups
Storing your data on external storage devices is a very serious and important process. We can backup your data (files, photos, emails, etc.) on a DVD or external hard drive to prevent data loss, even if your HDD is permanently damaged. If you want to automate backup procedures at regular time intervals, we can suggest, configure and install the right software, to enable automatic backup at regular time intervals, according to your needs.

Restore Data

Did you accidentally delete a file or cannot access particular files or folders? Is your computer unable to find the hard drive when booting? Our expert technicians will try to restore your lost or deleted data to an external device. In case of hardware failure, the drive should be transferred to specialized facilities where we will try to restore your data.*
The cost of this service may vary depending on the severity of the damage, and the likelihood of restoring the data is not certain.

Cooling System Cleaning
We can fix and/or check and clean your PC cooling system to prevent overheating and potential malfunction in the future.

Laptop Repairs – Upgrades – Checks

We can check, upgrade and repair almost any kind of laptop damage. Bring your laptop to our store and we will tell you the type of damage, cost of repair and any necessary parts, our proposal, the upgrade cost and the exact time of implementation, within 24 hours.

We handle:

Software Issues
Having problems with your operating system or laptop applications? Here in SMART STORE B.V. we can solve any kind of software and application problems.

Screen Replacement
If your laptop screen is dim, cracked, won’t turn on, is dark or displays horizontal and vertical lines, it might need replacement.

Inverter Replacement
If your laptop screen is not broken, but is still dim, won’t turn on, is dark or displays horizontal and vertical lines, there could be a problem with your inverter.

Power Adapter Repair
If your laptop suddenly turns off, is plugged in but won’t charge, won’t turn on with or without the battery, or the power adapter has loosened up and turns off when moved, the power adapter must be repaired or replaced.

Keyboard Replacement
If your laptop keyboard is broken, gets wet, is missing keys and is not working any more, it needs replacement.

Hard Drive Replacement
If your laptop hard drive is broken and the screen is black when switched on or suddenly freezes, you might need a hard drive replacement. Our technician will replace your hard drive and will then install the operating system and the drivers required for making your laptop work like brand new again.

Backup – Services
Your data safety is a top priority for us here in SMART STORE B.V..  If possible (if there are not any serious hardware issues), we will backup your files to an external drive or other network storage device (HDD, DVD, etc.) to ensure that your precious files will never get lost.

Overheating
If your laptop gets overheated and turns off after some time, you probably have an overheating problem. This may be caused by several reasons, including blocked air vents, dried up thermal paste, faulty fan, etc.

Graphics Card Repair.
If your laptop is diagnosed with graphics card failure, our expert technicians will do their best to fix your defective graphics card.

*In any case of hardware repairs, there is a limited-time performance warranty.

In any case, the customer will be notified of the repair cost and decide how to proceed.

 

Training Services

For those who want to enter the world of Mikrotik, Ubiquiti, Teltonika, Ignitenet, Tp-Link products etc., our expert technicians will train you on our philosophy, installation and configuration across the entire product range of those manufacturers.
Besides regular courses, you may also request tailor-made courses based on your specific personal or business needs, by emailing us. We can meet even the most demanding needs – all you have to do is ask.
Training sessions can take place either in our premises or by distance learning.

 

WIFI – HotSpots

SMART STORE B.V. can create a WiFi Hotspot for your business, based on cutting-edge network equipment, to help you provide either free or paid web services to your customers.

The benefits of a WiFi Hotspot include the following:

  • User-friendly interface
  • Easy to manage
  • WiFi Social marketing development
  • Targeted advertising
  • Product and service awareness
  • User interaction and engagement
  • Integrated services and wide range
  • Increasing Hotspot exposure
  • Indirect income generation

By providing your customers Internet access through a WiFi hotspot, you project a professional image and widen your potential customer base, while displaying banner ads and campaigns on your Home page to redirect customers to the landing page you want after they log in!

Another important feature is allowing customers to sign in through Social Login. Ask your customers to sign in using their FacebookGoogle+ or Twitter accounts. Ask for their email address and contact them for marketing purposes in the future.

Offer a free, trial or paid version of your services, by Voucher – Ticketing (thermal printer), or even PayPal payment.

The WiFi Hotspots we create for your business are based on safe access rules and provide web filtering and antivirus features, including:

  • Captive Portal
  • Firewall
  • Antivirus
  • Web Proxy
  • Web Filtering
  • Load Balancing – Traffic Shape

To ensure smooth and proper Internet use for your customers.

 

Wireless Networks

Fast and seamless Internet access is now essential for almost all businesses and homes.
Highly experienced in wireless networking installations/projects, SMART STORE B.V. can implement your wireless network, meeting all safety requirements and providing all relevant guarantees, to ensure smooth performance and safety.
The absence of cable connections is very common in business establishments, and even when that is not the case, additional remote workstations usually need to be added, where cable connections are either infeasible or very difficult and costly. Implementing a wireless network will definitely meet your needs in the safest and most advanced way possible.
In addition, you can implement a separate wireless network for guests (guest portal), allowing them to access the Internet safely, while maintaining the integrity of your corporate local network.

Furthermore, connecting two or more areas of a company, either nearby or remote but still within eye contact, is now a typical wireless networking technology application. Unlike the exorbitant costs of leased lines, which are often unbearable for business owners, the low cost and quick implementation/application are the most deciding factors when selecting a wireless networking solution.

In summary, we can handle the following:

  • Design indoor wireless networks using only a backbone wired network;
  • Expand your existing wired network with wireless stations;
  • Expand your existing wireless network with additional wireless stations;
  • Check and examine your existing wireless network to locate any security loopholes in your network;
  • Wireless connections between two or more points within eye contact even over long distances, to:
    • Connect 2 remote corporate facilities
    • Transmit data
    • Transfer Internet connection to remote areas
    • Transfer a standard analog phone line through WiFi from one point to another
    • Access a camera recording system
  • Study, manufacture and supply material for implementing public wireless networks(Public Hotspots) both indoors and outdoors (coffeehouses, squares, clubs, etc.);
  • Study, manufacture and supply material for implementing wireless networks to accommodate wireless distribution systems, including large warehouses, trade fairs or wireless ordering systems;

Configure Mikrotik Routerboards

We can design, configure and install the entire Mikrotik product range. World-known Mikrotik products allow you to implement anything from a simple home network, to networking and managing a large data network for big companies. Besides conducting a detailed analysis of your project (this discussion can even start from our sales department) with our expert technicians, we will also help you pick the right equipment you need.

 

Among others, we can implement the following:

  • Setup VPN
  • Setup bandwidth limit for each network user
  • Setup load balance
    • Setup management for 2 or more WAN – internet feeds from a single router
  • Setup failover
    • Setup 2 or more lines from a single router to enable a backup line in case of failure of one or more lines
  • Setup radius server
  • Setup VLANS
    • Create custom-made virtual networks through the router
  • Setup captive portal featuring a home page, multiple users, banner ads, redirect to web page
  • Manage customers by setting speed limits and restricting access to content, including torrents, adult content, etc.
  • Firewall

 

Wired Network Services

Do you want to improve, expand or implement your data network from scratch?

Highly experienced in the data network industry, SMART STORE B.V. has implemented many medium and large scale projects and can help you properly implement your own LAN (Local Area Network) at a low cost.
In a professional and fully efficient manner, we can handle the following:

  • Document your networking needs and any area-specific details;
  • Implement a study (topology, selection of one or more nodes, cabling type, selection of passive and active network components) and prepare a detailed financial proposal;
  • Final implementation (cabling, equipment supply and network configuration in terms of switches – routers – computers – servers and software).

In particular, SMART STORE B.V. can handle any stage of your local data network implementation procedure, either in part or in full, including:

  • Network Study (Peer or Server-Based)
    • Terminating existing cabling
    • Free cabling for very small scale networks
  • Creating VLANS – Sub Netting
    • Linking two or more LANs
    • LAN Router configuration *
  • Server supply, installation and configuration
    • Microsoft Windows 2000-2003–2008-2012 Server
    • DHCP – DNS – Active Directory
    • Identifying user access rights to shared folders and files Domain Controller
    • Group Policies
    • Terminal Services
    • Fax Server
    • Microsoft Exchange Server
    • Microsoft SQL Server
    • Microsoft ISA Server
  • Configuring Firewalls or DMZ *
  • Checking existing network and studying – implementing performance and reliability optimization

*These tasks may be implemented with SMART STORE B.V. products.

For any networking services you may need that are not listed above, or for any additional information on the above, do not hesitate to contact our certified experts.

 

High Performance Products at Very Low Prices

High performance hardware with free software included, for wireless connections: Backhaul, PtP bridge, and point-to-point links.

Mikrotik is a company dedicated to the development of wireless ISP routers and systems in most countries around the world.

Hikvision is the world's leading provider of video surveillance solutions, Hikvision designs, develops and manufactures high definition cameras.

Yeastar specializes in the design and Development of innovative telecommunications equipment, including VoIP PBX systems and VoIP gateways for the SMB.

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